Delivery, Perfected for You
We've built our delivery network from the ground up to be fast, reliable, and flexible. Learn how we bring the freshest groceries right to your doorstep, exactly when you need them.
Flexible Delivery Options
Your schedule is unique. Your delivery service should be too. Choose the option that best fits your lifestyle.
Need it Now? Get it Express.
For those moments when time is not on your side—a forgotten key ingredient for tonight's dinner party, a sudden craving for ice cream, or an urgent need for baby supplies—our Express Delivery service is your ultimate solution. This premium option is designed for maximum speed and convenience, turning a potential crisis into a minor inconvenience. In most urban and suburban zones, we can have your complete order picked, packed, and delivered to your door in as little as 30-60 minutes.
Our state-of-the-art logistics platform instantly processes your order, identifies the nearest fulfillment center with your items in stock, and dispatches the closest available rider. You can track the entire process in real-time through our app, watching as your order is prepared and makes its way to you at lightning speed. This service is perfect for immediate needs and demonstrates our commitment to a truly on-demand grocery experience.
Plan Ahead with Scheduled Delivery
Take complete control of your week and eliminate stressful, last-minute trips to the store with our highly popular Scheduled Delivery option. This service is the ultimate tool for effortless weekly planning, allowing you to build your cart at your leisure and select a precise 1-hour or 2-hour delivery window that perfectly aligns with your schedule. You can book a slot up to seven days in advance, making it ideal for organizing your main weekly grocery shop or planning for a special event.
Once your order is placed, we handle the rest. You'll receive a confirmation email immediately, a friendly reminder on the day of delivery, and a real-time notification via the app when our rider is on the way. This level of communication ensures you're always in the loop and can be ready to receive your order. It's the smartest way to shop for busy families and professionals who value predictability, organization, and the peace of mind that comes from knowing your groceries will arrive exactly when you expect them.
Safe and Secure: Contactless Delivery
Your safety and convenience are paramount. Our Contactless Delivery option provides a seamless, secure, and interaction-free way to receive your order. This is the perfect choice whether you're in an important meeting, managing childcare, feeling unwell, or simply prefer to maintain social distance. Selecting this option at checkout empowers our delivery rider to leave your groceries in a designated safe place without needing to hand them off directly.
During the checkout process, you'll find a dedicated text box where you can provide clear and specific instructions, such as 'Please leave on the covered porch behind the green armchair' or 'Place by the apartment door and ring the bell once.' To give you complete peace of mind, you'll receive an instant notification on your phone along with a time-stamped photo of your order at the specified location the moment the delivery is complete. It's a simple, reliable, and modern service that adapts to your needs.
Real-Time Tracking from Store to Door
Never wonder where your order is again. Our mobile app provides a live map, allowing you to track your rider's progress in real-time. You'll see every step of the journey:
- Order confirmed and being picked by your personal shopper.
- Order packed and ready for dispatch.
- Rider has picked up your order and is on the way.
- Rider is arriving at your location.
This transparency ensures you know exactly when to expect your delivery, down to the minute.
Our Delivery Promise
We stand by the quality of our service. This is our promise to you.
Temperature Controlled
From our in-store freezers to our proprietary insulated delivery bags, we guarantee the integrity of the cold chain, ensuring your frozen items stay frozen and your fresh produce remains crisp.
Professional & Courteous Riders
Our riders are the face of our company. They are vetted and trained in safe handling, customer service, and efficient routing to provide you with a professional and friendly experience every time.
Satisfaction Guaranteed
If you're not completely satisfied with your delivery or the quality of any item, our dedicated support team is on standby to make it right with a no-hassle refund or replacement. Your happiness is our success.
Real-Time GPS Tracking
Never wonder where your order is. From the moment it leaves our store, you can track your delivery on a live map in our app, with precise, up-to-the-minute ETAs for your peace of mind.
Secure & Hygienic Packing
We pack your orders logically and safely. Raw meats are separated from produce, cleaning supplies are bagged independently, and fragile items like eggs and bread are always placed on top.
On-Time Commitment
We respect your time. We are committed to delivering within your chosen time slot. In the rare event of a delay, you will receive proactive notifications from our system immediately.
Order Accuracy Pledge
We employ a multi-check system to ensure what you ordered is exactly what you receive. We pledge to fulfill your order with the highest degree of accuracy possible.
Proactive Communication
You're always in the loop. We provide clear status updates via the app and email at every stage: when your order is confirmed, when picking begins, and when it's out for delivery.
Eco-Conscious Delivery
We strive to minimize our environmental impact by using optimized delivery routes to reduce fuel consumption and offering options for recyclable or reusable packaging.
Flexible Delivery Instructions
Whether you need a contactless drop-off or have a specific instruction for our rider, you can easily add detailed notes to your order to ensure the delivery is perfectly tailored to your needs.